Minsony Ltd (“Minsony”, “we”, “us”, “our”) is a company registered in England and Wales with company number 15126215.

These Terms govern all ad-hoc bookings and use of Minsony premises. By making a booking, creating an account, accepting these Terms electronically, or entering the premises, you agree to be bound by these Terms.

Bookings constitute a short-term licence only and do not create a tenancy or lease.

1. Nature of Service
1.1 Minsony provides room hire and access to premises only.
1.2 Minsony does not provide medical services, clinical supervision, professional advice, or business services.
1.3 The User operates entirely independently and is solely responsible for all business activities, treatments, advice, services and client outcomes.
1.4 Nothing in these Terms creates a partnership, joint venture, agency, employment or supervisory relationship between Minsony and the User.

2. User Obligations
2.1 The User must operate as a separate independent entity and must not represent themselves as affiliated with or employed by Minsony.
2.2 The User is not permitted to loiter in entrance areas, communal spaces, or surrounding premises outside their booked time.
2.3 Children under the age of 16 are not permitted within the building unless expressly authorised in writing by Minsony. Breach may result in immediate termination without refund.
2.4 The User must comply with all applicable laws, health and safety requirements, and regulatory standards.
2.5 The User is solely responsible for ensuring that all treatments, procedures and services carried out at the premises comply with all applicable laws, regulations, professional standards and industry guidance.
2.6 Minsony premises are not registered with the Care Quality Commission (CQC). Users are responsible for ensuring their activities do not require the premises to be registered unless they themselves hold the appropriate registration and approvals required by law.
2.7 The User must obtain and maintain at all times appropriate insurance, including but not limited to:

Public Liability Insurance
Professional Indemnity Insurance
Medical Malpractice Insurance (where applicable)
Employers’ Liability Insurance (where applicable)

Proof of insurance must be provided upon request.
2.8 The User must not:

Impersonate Minsony or its staff
Misrepresent affiliation with Minsony
Use the premises for unlawful purposes
Bring hazardous or flammable materials

2.9 Hair cutting, hair colouring, barbering, hair washing, or any treatment likely to result in excessive hair debris is strictly prohibited.

3. Address Use and Deliveries
3.1 Ad-hoc Users must not use the Minsony address for business registration, Companies House registration, correspondence, deliveries, returns or marketing purposes.
3.2 Users may not arrange deliveries of equipment, stock, furniture, parcels or letters to the premises.
3.3 Any unauthorised deliveries may be refused, returned or disposed of without notice.
3.4 Ad-hoc Users must not list or publish the premises address on Google Maps, social media platforms, business directories or any online or offline platform.
3.5 Only Users with an authorised written agreement permitting address use may publish the address.
3.6 Unauthorised listings may result in immediate suspension and may be reported for removal.

4. Booking and Access
4.1 Bookings must be made by persons aged 18 or over.
4.2 Bookings are confirmed only when recorded in the Minsony system.
4.3 Access is permitted only during the agreed booking time and published trading hours unless authorised in writing.
4.4 Failure to vacate at the end of the booking time will incur a £50 late checkout charge.
4.5 Valid identification must be provided upon request.
4.6 Minsony reserves the right to refuse, suspend or cancel any booking where it reasonably believes there is a breach of these Terms, risk to the premises, health and safety concerns, or regulatory or reputational risk. No refund will be issued where cancellation arises due to breach.

5. Fees and Payment
5.1 All fees are payable in advance.
5.2 Prices may change without notice.
5.3 Failure to pay may result in cancellation.
5.4 Lost keys or fobs incur a £100 replacement charge.

6. Room Condition and Property
6.1 The User must leave the room in the same clean and orderly condition in which it was found.
6.2 This includes removing all belongings, wiping down surfaces and treatment areas, ensuring floors are free from debris or spillages, and disposing of all clinical materials appropriately.
6.3 Where a room is left excessively dirty, contaminated, or requires substantial additional cleaning beyond normal turnover standards, a £100 cleaning charge may be applied.
6.4 Repeated breaches may result in suspension of future bookings.
6.5 The User is responsible for all damage caused by themselves or their clients and must pay the full cost of repair, replacement or remediation immediately upon demand.
6.6 No drilling, permanent alterations, or damaging adhesives are permitted.
6.7 Temporary signage may be displayed only if fully removable and without causing damage.
6.8 Food is not permitted inside treatment rooms. Drinks must be in sealed containers.
6.9 Smoking, vaping, candles, diffusers or smoke-producing items are strictly prohibited.
6.10 Pets are not permitted.
6.11 CCTV operates in communal areas for security and safety.

7. Clinical Waste and Sharps
7.1 All clinical waste must be handled and disposed of in accordance with applicable legislation.
7.2 No sharps or contaminated waste may be placed in general waste bins, recycling bins, sinks, or non-approved containers.
7.3 Improper disposal of sharps constitutes a material breach of these Terms and will result in a minimum £500 Compliance Breach Charge, in addition to any further remedies available under Section 13.

8. Storage
8.1 Lockable storage areas may be provided where available.
8.2 All items are stored entirely at the User’s own risk.
8.3 Minsony accepts no responsibility for loss, theft or damage.
8.4 Minsony reserves the right to remove items stored without permission or beyond agreed terms.

9. Limitation of Liability
9.1 Nothing excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded by law.
9.2 Minsony shall not be liable for:

Loss of profits
Loss of business
Loss of opportunity
Indirect or consequential loss
Theft, loss or damage to personal property

10. Indemnity
The User shall indemnify and hold harmless Minsony Ltd, its directors, employees and agents from any claims, losses, damages or expenses arising from:

The User’s business activities
Any act or omission of the User or their clients
Breach of these Terms
Injury or loss suffered by the User’s clients

11. Force Majeure
Minsony shall not be liable for failure or delay caused by events beyond its reasonable control.

12. Governing Law
These Terms are governed by English law and subject to the jurisdiction of the Courts of England and Wales.

13. Premises Compliance & Clinical Safety Requirements
13.1 Incorporation of Compliance Manual
All Users must comply with the Minsony Premises Compliance & Risk Management Manual (the “Compliance Manual”), as updated from time to time.

The Compliance Manual forms part of these Terms and is contractually binding.

Acceptance of a booking constitutes confirmation that the User has read and agreed to the Compliance Manual.

13.2 Scope of Compliance
The Compliance Manual includes (but is not limited to):

Infection prevention and hygiene requirements
Sharps handling and disposal procedures
Clinical and general waste management
Fire safety procedures
Accident reporting requirements
Electrical safety obligations
Licensing compliance requirements

All treatments must comply with applicable professional standards, public health guidance, and local authority licensing requirements.

13.3 Sharps & Safety Enforcement
Improper disposal of sharps constitutes a material and serious health and safety breach.

Upon first confirmed incident:

A £500 Compliance Breach Charge shall be payable immediately.

Minsony reserves the right, at its absolute discretion, to:

Immediately suspend access
Cancel bookings
Terminate future booking rights
Recover medical, regulatory, contractor and remedial costs

No warning is required where safety is compromised.

Nothing in this section limits Minsony’s right to pursue additional legal remedies.

13.4 Accident Reporting
All accidents, injuries, near misses and sharps incidents must be reported immediately.

Minsony maintains an Accident Book and will assess RIDDOR obligations where applicable.

13.5 Fire & Emergency Compliance
All Users must comply with fire evacuation procedures and emergency instructions.

Failure to comply may result in immediate suspension.

13.6 Acknowledgement
By booking, entering or using the premises, the User confirms that they:

Have read and understood these Terms
Have read and understood the Compliance Manual
Agree to comply fully
Accept that breach may result in suspension, termination and/or compliance charges