These terms govern all bookings and use of Minsony premises.
Minsony ltd (“Minsony”, “we”, “us”, “our”) is a company registered in England and Wales with company number 15126215 and provides treatment room hire and access to premises only.

By making a booking, creating an account, accepting these terms electronically, or entering the premises, the user confirms that they have read, understood and agree to comply with these terms and all associated compliance policies.

Bookings constitute a revocable licence to occupy only and do not create a tenancy or lease.

1. Nature of service
Minsony provides treatment room hire and access to premises only.
Minsony does not provide medical services, clinical supervision, professional advice, or business services.
All practitioners operate entirely independently and remain solely responsible for all treatments, procedures, services and client outcomes.
Nothing in these terms creates a partnership, joint venture, agency, employment or supervisory relationship between Minsony and the user.

2. Independent practitioner status
Practitioners operate their own independent businesses and are not employees, agents or representatives of Minsony.
Practitioners remain solely responsible for:
• client consultations
• treatment decisions
• treatment delivery
• aftercare
• clinical record keeping, including consultation records, consent forms and treatment notes
• professional conduct
• regulatory compliance

Clients must not be led to believe that treatments are provided by Minsony.

3. Practitioner responsibility
All practitioners confirm that they:
• hold appropriate qualifications for the treatments they perform
• hold valid professional indemnity insurance
• comply with all regulatory and licensing requirements
• operate as independent professionals

Minsony accepts no responsibility for treatments carried out by practitioners using the premises.

4. Practitioner verification
For first-time bookings practitioners may be required to provide verification documentation including:
• insurance certificate
• valid photo identification
• relevant professional qualifications

Failure to provide required documentation may result in refusal of access to the premises.
Minsony reserves the right to request verification documentation at any time.

5. User obligations
The user must:
• comply with all applicable laws and regulatory requirements
• maintain appropriate professional insurance
• operate their business independently from Minsony
• ensure all treatments comply with professional and regulatory standards

Users must not:
• impersonate Minsony or its staff
• misrepresent affiliation with Minsony
• use the premises for unlawful purposes
• bring hazardous materials into the premises

Hair cutting, barbering, hair colouring, hair washing or treatments producing excessive hair debris are strictly prohibited.

6. Address use & deliveries
Ad-hoc users must not use the Minsony address for:
• companies house registration
• business correspondence
• deliveries or returns

Unauthorised deliveries may be refused or returned.
Users must not publish the premises address on online platforms without written permission.

7. Booking & access
Bookings are confirmed only when recorded in the Minsony system.
Access is permitted only during the booked time period.

Failure to vacate the room at the end of the booking period will result in a £100 late checkout charge. Users are advised to book sufficient time to allow for treatment overruns and room cleaning.

Repeated late departures may result in suspension of future bookings.

Minsony reserves the right to refuse, suspend or terminate access to the premises where it reasonably believes there is a breach of these terms, a health and safety concern, regulatory risk, or risk to the premises or other users.

8. Fees & payment
All fees must be paid in advance.
Failure to pay required fees may result in cancellation of bookings.
Lost keys or access devices may incur replacement charges.

9. Room condition & property
Users must leave rooms in the same clean condition in which they were found. This includes:
• removing personal items
• wiping down treatment surfaces
• disposing of waste appropriately

Excessive cleaning may result in additional cleaning charges.
Users are responsible for any damage caused by themselves or their clients.
Permanent alterations to the premises are prohibited.
Food is not permitted in treatment rooms.
Smoking, vaping and open flames are prohibited.
Pets are not permitted.
CCTV operates in communal areas for safety and security.

10. Clinical waste & sharps
Practitioners are responsible for safe handling and disposal of clinical waste and sharps.

Sharps must be disposed of immediately into approved sharps containers.
Sharps must never be placed in general waste bins, sinks, or non-approved containers.

Improper disposal of sharps constitutes a serious health and safety breach and will result in a £500 compliance breach charge.

Minsony reserves the right, at its discretion, to suspend or terminate access to the premises following any such breach.

Minsony may also recover any additional costs incurred in safely removing or disposing of improperly discarded sharps.

11. Infection control & hygiene
Practitioners are responsible for maintaining appropriate infection control standards within their treatment rooms. This includes:
• hand hygiene before and after each client
• use of appropriate PPE
• disinfecting surfaces between clients
• proper disposal of clinical waste

Rooms must be returned to a clean and sanitised condition after use.

12. Equipment responsibility
Practitioners are responsible for the safety and maintenance of any equipment they bring into the premises.
Equipment must comply with applicable safety regulations and manufacturer guidance.
Minsony reserves the right to remove unsafe equipment.

13. Treatment scope
Practitioners must only perform treatments for which they hold appropriate qualifications, training and insurance.
Minsony may request a declaration of treatments performed within the premises.
Any treatment that is illegal, unsafe or outside the practitioner's professional competence is strictly prohibited.

14. Prohibited equipment & treatments
Laser, IPL or any other energy-based devices are strictly prohibited within the premises.
Practitioners must not bring, store, install or operate any laser or light-based device within the premises.
Any breach of this rule may result in immediate suspension of access and termination of booking rights.

15. Safety & incident reporting
All accidents, injuries or sharps incidents must be reported immediately.
Practitioners must cooperate with any safety investigation or regulatory request.
Where appropriate incidents may be recorded and assessed under applicable health and safety regulations.

16. Complaints
Any complaint relating to treatment outcomes must be handled directly by the practitioner responsible for the treatment.
Practitioners remain solely responsible for resolving client complaints relating to their services.

17. Limitation of liability
Nothing in these terms excludes liability that cannot legally be excluded.
Minsony shall not be liable for:
• loss of profits
• loss of business
• loss of opportunity
• indirect or consequential loss
• loss or theft of personal property

18. Indemnity
The user shall indemnify and hold harmless Minsony ltd, its directors, employees and agents from any claims, losses or damages arising from:
• the user’s business activities
• acts or omissions of the user or their clients
• breach of these terms
• injury or loss suffered by the user’s clients

19. Compliance & enforcement
Failure to comply with these terms or compliance policies may result in:
• suspension of access
• termination of licence to occupy
• removal from the premises

Serious safety breaches may result in immediate termination without prior notice.

20. Governing law
These terms are governed by the laws of England and Wales.

21. Practitioner declaration
By booking or using the premises practitioners confirm that:
• they operate as independent professionals
• they hold appropriate qualifications and insurance
• they accept full responsibility for treatments they perform
• they agree to comply with all Minsony terms and compliance policies