Minsony Ltd (“Minsony”, “we”, “us”, “our”) is a company registered in England and Wales with company number 15126215.

These Terms govern all ad-hoc bookings and use of Minsony premises. By making a booking, creating an account, or entering the premises, you agree to be bound by these Terms.

Bookings constitute a short-term licence only and do not create a tenancy or lease.

1. Nature of Service
1.1 Minsony provides room hire and access to premises only.
1.2 Minsony does not provide medical services, clinical supervision, professional advice, or business services.
1.3 The User operates entirely independently and is solely responsible for all business activities, treatments, advice, services and client outcomes.
1.4 Nothing in these Terms creates a partnership, joint venture, agency, employment or supervisory relationship between Minsony and the User.

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2. User Obligations
2.1 The User must operate as a separate independent entity and must not represent themselves as affiliated with or employed by Minsony.
2.2 The User is not permitted to loiter in entrance areas, communal spaces, or surrounding premises outside their booked time.
2.3 Children under the age of 16 are not permitted within the building unless expressly authorised in writing by Minsony. Breach may result in immediate termination without refund.
2.4 The User must comply with all applicable laws, health and safety requirements, and regulatory standards.
2.5 The User is solely responsible for ensuring that all treatments, procedures and services carried out at the premises comply with all applicable laws, regulations, professional standards and industry guidance.
2.6 Minsony premises are not registered with the Care Quality Commission (CQC). Users are responsible for ensuring their activities do not require the premises to be registered unless they themselves hold the appropriate registration and approvals required by law.
2.7 The User must obtain and maintain at all times appropriate insurance, including but not limited to:
• Public Liability Insurance
• Professional Indemnity Insurance
• Medical Malpractice Insurance (where applicable)
• Employers’ Liability Insurance (where applicable)
Proof of insurance must be provided upon request.
2.8 The User must not:
• Impersonate Minsony or its staff
• Misrepresent affiliation with Minsony
• Use the premises for unlawful purposes
• Bring hazardous or flammable materials
2.9 Hair cutting, hair colouring, barbering, hair washing, or any treatment likely to result in excessive hair debris is strictly prohibited.

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3. Address Use and Deliveries
3.1 Ad-hoc Users must not use the Minsony address for business registration, Companies House registration, correspondence, deliveries, returns or marketing purposes.
3.2 Users may not arrange deliveries of equipment, stock, furniture, parcels or letters to the premises.
3.3 Any unauthorised deliveries may be refused, returned or disposed of without notice.
3.4 Ad-hoc Users must not list or publish the premises address on Google Maps, social media platforms, business directories or any online or offline platform.
3.5 Only Users with an authorised written agreement permitting address use may publish the address.
3.6 Unauthorised listings may result in immediate suspension and may be reported for removal.

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4. Booking and Access
4.1 Bookings must be made by persons aged 18 or over.
4.2 Bookings are confirmed only when recorded in the Minsony system.
4.3 Access is permitted only during the agreed booking time and published trading hours unless authorised in writing.
4.4 Failure to vacate at the end of the booking time will incur a £50 late checkout charge.
4.5 Valid identification must be provided upon request.
4.6 Minsony reserves the right to refuse, suspend or cancel any booking where it reasonably believes there is a breach of these Terms, risk to the premises, health and safety concerns, or regulatory or reputational risk. No refund will be issued where cancellation arises due to breach.

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5. Fees and Payment
5.1 All fees are payable in advance.
5.2 Prices may change without notice.
5.3 Failure to pay may result in cancellation.
5.4 Lost keys or fobs incur a £100 replacement charge.

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6. Room Condition and Property
6.1 The User must leave the room in the same clean and orderly condition in which it was found.
6.2 This includes removing all belongings, wiping down surfaces and treatment areas, ensuring floors are free from debris or spillages, and disposing of all clinical materials appropriately.
6.3 Minsony prepares rooms between bookings; however, where a room is left excessively dirty, contaminated, or requires substantial additional cleaning beyond normal turnover standards, a £100 cleaning charge may be applied. This charge will only apply in cases of clear misuse or neglect.
6.4 Repeated breaches may result in suspension of future bookings.
6.5 The User is responsible for all damage caused by themselves or their clients and must pay the full cost of repair, replacement or remediation immediately upon demand.
6.6 No drilling, permanent alterations, or damaging adhesives are permitted.
6.7 Temporary signage or certificate holders may be displayed only if fully removable and without causing damage. All signage must be removed at the end of the booking.
6.8 Food is not permitted inside treatment rooms. Drinks must be in sealed containers.
6.9 Smoking, vaping, candles, diffusers or smoke-producing items are strictly prohibited.
6.10 Pets are not permitted.
6.11 CCTV operates in communal areas for security and safety. By entering the premises, Users consent to recording.

7. Clinical Waste and Sharps
7.1 All clinical waste must be removed and disposed of in accordance with applicable regulations.
7.2 No sharps or contaminated waste may be placed in general waste bins.
7.3 If sharps or clinical waste are found in general bins or left behind, a minimum £500 charge will apply, in addition to any professional disposal costs incurred.

8. Storage
8.1 Lockable storage areas may be provided where available.
8.2 All items are stored entirely at the User’s own risk.
8.3 Minsony accepts no responsibility for loss, theft or damage to equipment, stock or belongings stored on the premises.
8.4 Minsony reserves the right to remove items stored without permission or beyond agreed terms.

9. Limitation of Liability
9.1 Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under law.
9.2 Minsony shall not be liable for:
• Loss of profits
• Loss of business
• Loss of opportunity
• Indirect or consequential loss
• Theft, loss or damage to personal property

10. Indemnity
The User shall indemnify and hold harmless Minsony Ltd, its directors, employees and agents from any claims, losses, damages or expenses arising from:
• The User’s business activities
• Any act or omission of the User or their clients
• Breach of these Terms
• Injury or loss suffered by the User’s clients

11. Force Majeure
Minsony shall not be liable for failure or delay caused by events beyond its reasonable control, including power failure, building access issues, government restrictions, extreme weather or other force majeure events.

12. Governing Law
These Terms are governed by English law and subject to the jurisdiction of the Courts of England and Wales.